Author Archives: John Taylor

About John Taylor

John is a long-time professional with over two decades of experience in analytics and communications technology. He works as the Senior Data Analyst at Fone Dynamics, a leader in call tracking, voice, and SMS communication. When John steps out of the office, he loves to spend time with his family and bike riding.

How Call Tracking Works and Its Benefits

It’s natural for businesses to look for ways to enhance its operations, especially in today’s growing digital market where competition is always ripe for improvements. One of the many ways companies are looking to give themselves a competitive edge is through call tracking which allows businesses to track various aspects of call data in order… Read More »